- Receipt is REQUIRED for all exchanges or returns.
- Returns or exchanges are only accepted within 30 days of the original receipt date.
- Returned items must be in a new, unused condition with all original packaging and tags.
- Funds will be returned in the same method used to make the original payment.
- Returns paid by check, will be returned by company check, mailed no sooner than 28 days after the receipt date.
- Returned check/NSF fee is $35.00.
- All returns are subject to manager’s approval.
- Special Orders can’t be returned.
- Decorated items can’t be returned.
- All Sale purchases/Clearance items are FINAL, NO refunds will be given.
- Defective items will only be refunded with store credit and prorated up to 60 days.
- Soccer Plus honors manufacturer’s warranties.
- If you choose to return merchandise at your own cost, the return address is below:
- Soccer Plus
- 803 W Coliseum Blvd
- Fort Wayne, IN 46808
- The original receipt must be sent with product being returned
- Shipping costs will not be refunded
- Retain any tracking numbers and receipts because we cannot be responsible for merchandise lost en route.
- We do not accept CODs or packages marked “Bill Recipient”
If you have any questions, concerns, or comments about our return policy you may contact us using the information below:
By e-mail: firstname.lastname@example.org
By Phone: 260-482-3919